Shipping policy

Delivery Area

The PRODUCTS offered can only be delivered within the United States. It is not possible to place an order for any delivery address located outside of this REGION. PRODUCTS are sent to the delivery addresses specified by the CUSTOMER during the ordering process.

Shipping Time

Orders will be delivered to you within 5–15 business days.

The availability of products in stock before and after preparing the order and subsequently issuing the invoice is indicated on our WEBSITE. It is understood that these periods exclude weekends or public holidays. Provided that the electronic address appearing in the registration form is correct, an electronic message will be automatically sent to the CUSTOMER when the PRODUCTS are shipped.

Delivery Times and Costs

We offer FREE SHIPPING on all orders delivered within the United States. Customers will not be charged any additional shipping fees. During the ordering process, the SELLER informs the CUSTOMER of the estimated delivery times and methods for the purchased PRODUCTS. Details of delivery times and costs are specified on the WEBSITE.

Delivery Terms

The package will be delivered to the CUSTOMER against a signature and upon presentation of an identity document. In case of absence, a delivery notice will be left for the CUSTOMER to arrange for the pickup of the package at their local post office.

Delivery Issues

The CUSTOMER is informed of the delivery date determined when selecting the carrier at the end of the online ordering procedure, before confirming the order. It is specified that deliveries will be made within a maximum of thirty (30) days. If this fails, the CUSTOMER must officially notify the SELLER to deliver within a reasonable period, and in the event of non-delivery within this period, may terminate the contract. Upon receipt of the termination letter, without undue delay, the SELLER will refund to the CUSTOMER the total amount paid for the PRODUCTS, including taxes and delivery costs, using the same payment method used by the CUSTOMER for the purchase. The SELLER remains responsible until the PRODUCT is delivered to the CUSTOMER. It is reminded that the CUSTOMER has a period of three (3) days to notify the carrier of any damage or partial loss noted upon delivery.